Halenda’s Fine Foods is committed to protecting the privacy of your personal life and the details of your personal shopping behaviour. While the nature of our relationship requires that we acquire certain details of your personal life, under no circumstances will any of that individually identifiable information knowingly be made available to anyone outside of our organization, except to process payment. Even within our company, only those people that require your personal information in order to complete your transaction will have access to that information.
Collection of Information:
In an effort to constantly improve your shopping experience and the types of products and services that we offer, there may be times when we seek your permission to collect more information than that specific to fulfilling your grocery order. We commit to informing you of the rationale behind collecting the information, and seek your consent to do so, whether implied or formally.
Over the course of our relationship, information will be created that was not intended but merely resulted from the regularity of transactions. We are committed to honest and open communication and will make your personal information available to you upon request.
Use & Disclosure of Personal Information:
Any personal information that we do collect is for internal purposes only. We do not sell nor share your personal information with any external organization. Your name will not find its way onto any mass circulation databases and there will not be any new forms of “junk mail” in your mailbox because of your involvement with Halenda’s Fine Foods.
Joining Our Free Monthly Newsletter:
If you choose to subscribe to our free newsletter, the information we collect is used only for the purposes of managing our newsletter, and we will not sell or trade your personal information.
Safeguarding Your Personal & Credit Card Information:
Your personal information will remain current and accurate for as long as it is required to fulfill our obligations to you as a customer of Halenda’s Fine Foods. We will take all necessary and reasonable measures to safeguard that information from any unauthorized access.
Even the most sophisticated systems have been “hacked into”, but we work hard to ensure your data remains safe. When you submit personal information, such as your credit card number, using our secure online form, your information is stored on a secure database and accessible only to authorized personnel at Halenda’s Fine Foods.
Consumer Access to Their Personal Information:
We are committed to keeping you informed. At your request we will provide you with the personal information that we have, what it is being used for, and to whom it has been disclosed. In some limited cases, we may be unable to access or provide some specific information. We will provide reasonable rationale for any inability to release information.